Shire Tennis (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website and services.
1. Information We Collect
When you use our website and services, we may collect the following personal information:
- Name
- Email address
- Phone number
- Payment details (processed securely via third-party payment providers)
- Booking details and preferences
- Any other information you provide when communicating with us
2. How We Use Your Information
We use your personal data for the following purposes:
- To process bookings and payments
- To communicate with you about your lessons, schedules, and any updates
- To provide customer support and respond to inquiries
- To improve our services and user experience
- To send promotional materials (only if you have opted in to receive them)
- To comply with legal obligations
3. Data Protection & Security
We take reasonable precautions to protect your personal information from unauthorised access, use, or disclosure. Your payment details are securely processed by trusted third-party payment providers, and we do not store your payment information directly.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Trusted service providers who assist in operating our website and services (e.g., payment processors, email providers)
- Legal authorities if required by law or to protect our rights and safety
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you wish to request deletion of your data, please contact us.
6. Your Rights
You have the right to:
- Access, update, or correct your personal data
- Request deletion of your personal information (subject to legal and operational requirements)
- Opt out of marketing communications at any time
To exercise these rights, please contact us at shaynecamilleri7@gmail.com
7. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience. You can manage your cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and continued use of our services indicates your acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
e: shaynecamilleri7@gmail.com
