Terms & Conditions

Welcome to Shire Tennis  (“we,” “our,” or “us”). By accessing or using our website and services, you agree to abide by the following Terms & Conditions (“T&Cs”). Please read them carefully before engaging with our services.

General

We aim to provide a positive sporting environment for all members of the community. We are committed to the health, welfare, and wellbeing of our players, supporters, and families. By enrolling in any of our programs or lessons, you agree to comply with these T&Cs.

Enrolment

• Enrollment in group coaching programs, private lessons, or semi-private lessons is subject to availability.
• Players under 18 years of age must be enrolled by a parent or guardian.
• Enrollments are non-transferable and cannot be assigned to another adult or child.
• It is the responsibility of the enrolling party to provide accurate personal and contact information

Payments

• Payments must be made in full before the commencement of lessons
• Placement in coaching programs is only confirmed upon receipt of full payment.
• Flexible payment plans may be available upon request. Please contact Shire Tennis for more details.
• Shire Tennis reserves the right to adjust prices at any time. Any changes will be communicated in advance where applicable.

Cancellations & Refunds

• If a lesson needs to be canceled, we request at least twenty-four (24) hours’ notice.
• At Shire Tennis, we are committed to providing makeup classes for cancellations due to illness, injury, or personal commitments. However, the days and times for makeup lessons will be subject to availability.
• Missed sessions are non-refundable unless we decide otherwise. If we were not informed in advance of the absence, makeup lessons or refunds may not be provided.
• If we cancel a session due to unforeseen circumstances (e.g., weather conditions, coach unavailability), we will offer a makeup session or refund.

Health & Safety

• Players are responsible for ensuring they are physically fit to participate in coaching sessions.
• Parents/guardians of junior players must ensure their child is in good health and capable of participating in tennis activities.
• Shire Tennis is not responsible for any injuries sustained during training sessions, except in cases of proven negligence.

Code of Conduct

We are dedicated to fostering a respectful and positive environment. Participants are expected to uphold good sportsmanship and respectful behavior. In cases of misconduct or disruptive behavior, Shire Tennis may take appropriate action, including suspension or removal, to ensure the well-being of all participants.

Privacy Policy

• Any personal information provided during enrollment will be handled in accordance with our Privacy Policy.
• We will not share or disclose personal details without consent, except as required by law.

Need help?

Contact us at shaynecamilleri7@gmail.com for questions related to refunds and returns.